First Time User
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Primary Account Summary
Why First National Bank Minnesota
First Choice Club
Mon-Thur: 8:30am to 4pm
Fri: 8:30am to 5:30pm
Mon-Fri: 7:30am to 5:30pm
Sat: 7:30am to 12pm
1. How professional are we?
Not at all professional
2. How convenient is our customer service?
Not at all convenient
3. Compared to other financial institutions, is our customer service better, worse, or about the same?
About the same
4. How well did our customer service representatives at our bank answer your questions?
Not at all well
5. Overall, how satisfied are you with our First National Bank Minnesota team?
Neither satisfied nor dissatisfied
6. During your last visit to the bank, was our service delivered in a timely manner?
Serviced in a very timely manner
Serviced in an acceptable time
Somewhat slow in service time
Service time was unacceptable
7. What department in our Bank do you use? Check all that apply.
8. Which branch do you normally visit?
9. Is there any way we can improve your experience at First National Bank Minnesota?
10. What do we do well? Is there a product or service that you truly value with our bank?
11. (Optional) Name and/or contact information for follow-up.